Terms and Conditions

KitPlus and kitplus.com are registered trademarks and trading names of TV-BAY limited, formerly tv-bay.com. The company may be referred to as any of these names within these terms and conditions and when using kitplus.com you agree and accept these terms.

KitPlus is a classified advertisement website, news portal, mobile app, industry magazine (print and digital), video production and regional event organiser providing advertising and marketing solutions for the Professional Video and Broadcast Industry working globally with equipment dealers, resellers, distributors, manufacturers and representing PR companies.

KitPlus do not sell or stock equipment for sale.

You may advertise items as listings via kitplus.com or the kitplus app, these terms are effective for both mediums. All items advertised are placed online on the condition that a purchaser will contact the seller directly and KitPlus will have no involvement in any sale whatsoever. KitPlus are not responsible for any listing being correct or factual, and it is the responsibility of the purchaser to ensure that prior to purchase they are satisfied the item is in the order they are expecting. All financial transactions involved with the purchase will be performed exclusively between the seller and purchaser, KitPlus will take no commission or have any interest in the sale price or transaction.

No listings will be accepted that contain language or pictures unsuitable for a public site or likely to cause offense to viewers.

KitPlus may provide a data entry facility whereby KitPlus staff enter lists of products for sale on the advertisers behalf. At no time does KitPlus accept any responsibility whatsoever for the accuracy of this data entry, and it remains the advertisers responsibility to check these listings for accuracy and amend if necessary.

KitPlus reserves the right to change, amend or remove any listing at any time which in its sole discretion is deemed unsuitable for this site for whatever reason. If listings are changed or removed you will be notified by email.

At certain times KitPlus may offer free of charge services such as listings and banner adverts for limited durations. KitPlus reserves the right to remove these at anytime without notice to the lister/advertiser. KitPlus will take all precautions possible to ensure that any banner or listing shown on the site remains on the site for the duration paid for, however in the event of a server problem or other problem outside the control of KitPlus we will not accept responsibility for any loss whether direct or indirectly related whatsoever.

Persons or companies wishing to place a listing on KitPlus (who do not have other arrangements with KitPlus) may either pay as they go via PayPal or purchase credits and exchange these for a variety of listings. Credits will remain on the users account for 12 months after purchase and can be exchanged for listings by the user.

KitPlus are continually adding new features to the site and as such may add further enhancements to listings, in this case current listings can not be exchanged for new style ones unless the program structure requires this to happen.

Once a listing is added it is not possible to change or edit a number of main fields. All listings are shown in a preview screen prior to going live, and it is the advertisers responsibility to ensure all information is correct. Some editing is possible and can be done by the advertiser via the user profile log-in.

KitPlus reserve the right to remove any listing that in its sole discretion deems unsuitable for the site - in this case the credits will be refunded to the advertisers account. All payments are handled by PayPal and all amounts include VAT at the current rate. There are no refunds available for adverts and credits can be purchased in Sterling, Dollars or Euros.

Your right to privacy is very important. We recognize that when you choose to provide us with information about yourself, you trust us to act in a responsible manner. We believe this information should only be used to help us provide you with better service. That's why we have put a policy in place to protect your personal information.

In line with The General Data Protection Regulation (GDPR) (EU) 2016/679 our privacy policy sets out how we process and control your personal information.

KitPlus provides many links to third party sites. Since we do not control those websites, we encourage you to review the privacy policies of these third party sites.

Refund Policy : When an order is received and actioned as required by KitPlus then there will be no refund to the customer.

Replacement Policy : If the customer is not satisfied with a service provided then KitPlus will replace or rerun the service at its sole discretion.

Cancellation Policy : When KitPlus receives a purchase order or online order then it can not be cancelled.

These only apply to banner adverts and do not apply to listings placed on the site for equipment for sale, wanted, hire or jobs:
Delivery Policy : KitPlus will accept artwork for chargeable banner adverts and if acceptable will provide the advertising facility within 7 working days or at a time agreed in writing between KitPlus and the customer.

Please see our full privacy policy for information on controlling the information we store.

If you have a registration with kitplus.com then you are able to log in and update your information as well as deleting your account if desired. If at any time you wish to stop receiving email communications from kitplus or its partners then you can unsubscribe as explained in the email received.

You can contact privacy@KitPlus.com at any time to assist with removal, update or other queries in relation to your personal data. The person in charge if this information is Simon Tillyer.

KitPlus maintain an active database which is offered to distribute third party information for marketing and promotional use for a fee. Customers purchasing either a single or multiple package of emails must ensure that HTML is provided to KitPlus in the correct format at least 48 hours before the agreed date of the email send.

KitPlus reserve the right to charge for design work required in order for the email to be correctly sent. Providers of HTML must provide a test email address for approval purposes.

KitPlus reserve the right to refuse any email on the grounds of its content or promotion without reason and will offer a refund to the paying customer which will be on a pro rata basis if part of a series package.

Although every effort is made KitPlus can take no responsibility whatsoever for the content or validity of the email content distributed or any arising issues thereafter.

The purpose of the review is to give readers of both the website and the magazine an insight into a users experiences of an item of broadcast or pro video equipment.

Upon submitting a review, KitPlus reserve the right to edit and/or remove content which in the sole discretion of KitPlus is deemed to not be required for the review. The review may appear on the KitPlus website and also in the KitPlus magazine in either full or part. The images sent with the review may also be used by KitPlus or replaced with other images if more suitable images can be found.

The person or company submitting the content remains responsible for ensuring all copyright remains with them or can be used by them and this permission is passed to KitPlus for the use of the review.

By accepting these conditions the author also agrees that KitPlus may use his or her name, company and location. KitPlus agrees to positively promote the author and his or her company with relevant contact information and images if appropriate.

KitPlus may occasionally promote items to be won in a variety of competitions either online, in print or a combination of both.

Each competition will normally have a closing date, this date may vary in some circumstances, the date will not be back dated so if you enter the competition whilst it is current then your entry will be counted. Winners are picked at random by KitPlus and these results are final with no further correspondence being entered into. Winners will normally be published in the following issue of the KitPlus magazine. Prizes will either be sent from KitPlus or direct from the sponsoring company within 28 days of the closing date. For larger prizes, or for overseas winners, you may be asked to collect or arrange collection of the prize as shipping will not always be included.

Where the prize is donated by a manufacturer or partner then any entrant information (email address for example) may be shared with that manufacturer or partner. Typically, this will be used after the competition for the manufacturer or partner to contact you with a discount offer in the event you were not a winner. All partners chosen will have in place a privacy policy to protect your information.

KitPlus offers a chargeable subscription for some services including the printed magazine. All subscriptions are for a twelve-month period where direct debit payment (or other form of payment) is made and renews automatically unless we are notified.

These Video Upload Terms and Conditions (“KP Reviews") govern the relationship between you and TV-BAY Limited (“tv-bay”) trading as KitPlus when you upload video files via the KP Reviews video upload service on the KitPlus website ("Upload Service"). Tv-bay and KitPlus are below referred to together as “KP”.

These KP Reviews Upload Terms apply to your use of the Upload Service in addition to the company Terms and Conditions on this page.

In the event of any conflict between these KP Reviews Upload Terms and the Company Terms, these KP Reviews Terms shall prevail.

You should read these KP Reviews Video Upload Terms and the Company Terms carefully before using the Upload Service. By accessing and using the Upload Service, you agree to be legally bound by these KP Reviews Upload Terms and the Company Terms. If you do not agree with any of those terms then you should not use the Upload Service.


Please read the KP Privacy Policy, which you can view at https://kitplus.com/privacy_policy/. The Privacy Policy contains important information about the use of your personal data which you submit through the Upload Service, as well as other information regarding your privacy.

Submitting your video clip:

You may submit as many review video clips as you want using the Upload Service (with each such video clip being a "Submission").

You retain all ownership rights in any Submission you make, however if KP offers you the opportunity to have your Submission added to the short-list for possible inclusion on the KP Channel you will be required to transfer all your ownership rights in the Submission to KP.

If you have granted any other party the right to use your Submission, then KP will not be able to short-list the Submission as KP generally requires exclusive rights.

After successfully making your Submission:

After KP has reviewed your Submission, KP may decide to include it on KP’s short-list, in which case you will receive a 'copyright & consent for use' questionnaire (the “Questionnaire”) that you need to complete and return to KP. By completing and returning this Questionnaire to KP you agree to transfer all your ownership rights in the Submission to KP.

Upon receipt of your completed Questionnaire, your Submission will be short-listed by KP and marked as available for possible use on our channels. The use of which channels is totally at the discretion of KP and not limited to one channel. For example, we may use your clip on YouTube, Facebook, Instagram, Twitter etc. either at the same time or at different times.

KP gives no promises and offers no guarantees that your Submission will be selected for inclusion as part of the programme. Your Submission will remain on KP’s files whilst being considered for inclusion. At any time prior to KP’s selection of your Submission for inclusion on our channel, you have the right to withdraw your Submission for any reason, by notifying KP by email at reviews@kitplus.com

If your Submission is selected to be added to our channel, KP will contact you by email to inform you of the anticipated upload date and KP will pay you £100 for each Submission which is actually uploaded and used by KP. This is a one-off payment and no further payments will be made to you by KP for repeat use of your Submission. KP will not, under any circumstances, be obliged to make any further payments to you whatsoever. KP will not be obliged to pay you if the Submission is not used.