For some, great service is a philosophy.
For us, it's
Live and Unlimited.
Customer success has always been a number one priority for us. Going the extra mile, ensuring that you have our full and unwavering support – whatever the issue.
Our dedicated Customer Success experts are empowered to take whatever steps are required to resolve a customer issue.
Our Service Offering
Proven technical expertise and knowhow in live broadcasts and productions.
24/7 support online and by phone – in live production, there are no second chances.
Global support network with our technical account managers, support teams and 120 partners in 130+ countries.
On-site & remote support at high-profile events – providing everything you need to go live.
Flexible support contracts (SLAs) suited to your needs and ensuring your peace of mind.
Going above and beyond
We don't just sell you a solution and walk away.
We understand that going live is a mission-critical operation and are there to support and ensure a seamless production.
“LiveU really delivers when it comes to the quality of service. It can provide a complete service easily across the video production chain.”
Franck Choquard, Head of Content & Platforms, Eurovision Sport
Learn more about our support:
www.liveu.tv/support
Unlimited reliability, options and peace of mind
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Contact LiveU to discuss your upcoming projects and production needs
"There are no traffic jams along the extra mile."
- Roger Staubach, American former football quarterback
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