The Production People Enhance Client Experience with Clear-Com Arcadia Intercom System

Published: 26 September 2024

The Production People Enhance Client Experience with Clear-Com Arcadia Intercom System

The Production People (TPP), a prominent event production company in Singapore, has expanded its technical capabilities by adopting Clear-Com's Arcadia Central Station. This new investment positions TPP as one of the select rental companies in Singapore equipped with Clear-Com’s latest scalable intercom platform, supported by the FreeSpeak digital wireless system and the HelixNet digital network partyline system.

The Arcadia Central Station is a next-generation intercom platform designed to unify and simplify complex communications, merging digital, analogue, wired, and wireless intercom systems into one seamless solution. With the ability to integrate Clear-Com’s widely trusted FreeSpeak II and HelixNet systems, Arcadia delivers superior scalability, making it an ideal fit for the dynamic demands of modern event production.

Driven by growing client requests for high-end intercom solutions, TPP recognised the need to invest in Clear-Com technology to enhance its offering for high-profile events. "We saw a clear shift where clients began requesting Clear-Com systems by name, particularly HelixNet and FreeSpeak II, as they’ve become the go-to standard for reliable multi-channel communications," said Sheldon Gooi, director of The Production People.

To ensure the system would meet their clients' diverse needs, TPP collaborated closely with Clear-Com and its local distributor, Electronics & Engineering Pte Ltd (E&E), on a tailored solution. Since implementing the new system, TPP has received positive feedback from clients who value the system’s performance, ease of use, and ability to handle the demands of large-scale events.

Hans Chia, Regional Sales Manager at Clear-Com, commented, “We’re thrilled to see The Production People adopt the Arcadia system to elevate their event productions We’re confident that our systems will offer them the flexibility and performance needed to meet the growing demands of their clients.”

"Our clients appreciate the fact that we are proactive in meeting their communication needs and that we’ve invested in Clear-Com to guarantee seamless production workflows," added Sheldon. "The support from Clear-Com and E&E, from initial design to hands-on training, has been exemplary."

As more production companies like TPP turn to Clear-Com’s systems, Arcadiacontinues to set the benchmark for reliable, scalable communication infrastructure in demanding production environments.

 

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