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Danish School System Builds Agile, Responsive Remote IT Support Model on Black Box Emerald KVM Platform Posted: 23/04/2019
Danish School System Builds Agile, Responsive Remote IT Support Model on Black Box Emerald KVM Platform

Black Box, an industry-leading provider of pro AV connectivity and signal distribution systems, today announced that Helsingør Kommune, a community of 17 middle schools in and around the Danish city of Helsingør, is using the Emerald™ high-performance KVM (keyboard, video, mouse) platform to enable remote IT support and troubleshooting for students and teachers. The Emerald-enabled support booth gives students and teachers immediate access to the IT service desk throughout every school day and significantly improves the efficiency of the support team in addressing service requests.

Tags: Danish School System | Agile | Remote | IT | Support | Black Box | Emerald KVM Platform
Submitted by Wall Street Communications
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