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Customer Support in Sochi P ESA, a leading U.S.-based designer and manufacturer of professional audio and video connectivity, has customer service personnel at the International Broadcast Center (IBC) in Sochi, Russia, to support the setup and configuration of its router switcher system for the Winter Games. The IBC features a Cheetah 864XR coax and fiber HD video routing switcher, which is an integral part of the system that provides live and pre-recorded video feeds for local distribution, as well as satellite feeds to the United States for re-broadcast. Designed for multi-format routing needs and supporting signals up to 1080p/60, the router is populated with 800800 BNC and 6464 fiber I/O in a41 RU frame. The system also includes PESAs UCI2000 controller card to allow third-party control. Transmission of high-quality video from Winter Games D ejero, award-winning creator of the industry’s most powerful and versatile platform of cellular newsgathering products, will offer a range of on-location services in Sochi, Russia for broadcasters covering the upcoming Winter Games.   Dejero is providing customers that signed up for Sochi support services access to two private, fully licensed Wi-Fi hotspots. The first, overlooking the Sochi Games Park, offers an excellent backdrop for live shots and other video coverage from the heart of the Games’ facilities for ice events. The other hotspot provides a panoramic view of the central square in the village of Krasnaya Polyana, the base location for alpine events. The private Wi-Fi links at both locations will assure strong and reliable uplink connectivity for broadcasters to transmit high-quality, low-latency HD and SD video, even as local cell networks become crowded with traffic. Dejero will also provide 24/7 on-site technical support personnel to ensure that each transmission is a success. TV-BAY MAGAZINE: ISSUE 86 FEBRUARY 2014 | 21