What problem does this solve?
In fast-paced live production environments, intercom systems are critical for team coordination. Traditional button-based systems without displays often leave users guessing who they’re speaking to or receiving from, leading to miscommunication, delays, and increased operator fatigue. The need for real-time visual context has been growing across the industry.
What was the industry workaround before this?
Before the R12 MkII, many intercom setups relied purely on push-button interfaces with fixed routing, requiring users to memorise channel configurations or rely on external documentation. While Glensound’s original Beatrice system was effective for Dante-based intercom use, the absence of on-panel labelling made complex communication flows harder to manage—especially with multiple IFBs or programme feeds.
How does it help?
The Beatrice R12 MkII addresses these issues with a redesigned interface that includes clear screens above each of its 12 channels. Each screen shows the source and destination of audio, giving operators instant context. This improves usability for situations like studio production, OB vans, or theatre control rooms. The buttons maintain Glensound’s trusted momentary and latch modes, and there are options to customise functions like gain control, monitoring, or muting. It supports up to 32 inputs and 32 outputs over Dante or Ravenna, providing excellent flexibility in modern IP audio environments.
Who would this appeal to?
This unit is ideal for broadcasters, outside broadcast teams, venue production managers, and AV integrators who need reliable, flexible communication with visual clarity. It’s especially useful in setups with multiple users, feeds, and IFBs where the addition of labelling and screen-based routing provides a clear operational advantage. Existing Beatrice users can integrate the R12 MkII straight into their setups, making it a natural upgrade.
To learn more, visit www.glensound.com or watch our interview covering this product here
